Refund Policy

Effective Date: 01/01/25

Thank you for shopping with The Bag Bar. We take pride in providing luxury, genuine leather handbags crafted with care. Please read our Refund Policy carefully before making a purchase.

1. No Refunds

• All sales are final. We do not accept refunds once your order has been placed and processed.

• Please ensure you review your order carefully before completing your purchase.

2. Reporting an Issue

• If you experience any issues with your bag, please contact us immediately at info@thebagbar.net with the following details:

• Your order number

• A clear description of the issue

• Photos or videos showing the problem

• Our team will review your submission and respond within 3-5 business days.

3. Support for Factory Defects

• If the issue is determined to be a factory defect or a recurrent issue beyond normal wear and tear, we will escalate the matter to our Support Team for further assistance.

• In such cases, we may offer a repair, replacement, or alternative solution at our discretion.

4. Exclusions

• Issues resulting from misuse, improper care, or general wear and tear are not considered factory defects and will not qualify for support.

• Variations in color, texture, or minor imperfections are natural characteristics of genuine leather and are not deemed defects.

5. Contact Us

For any questions regarding our Refund Policy, feel free to reach out to us at:

Email: info@thebagbar.net

We appreciate your understanding and support of The Bag Bar.